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Price: $975 Available: Now.

APARTMENTMAN As APARTMENTMAN (TM) sits at his desk he bemoans the fact that he cannot go for a flying journey around Boston until his super hero cape arrives. I can hear you asking, Where is it Well, APARTMANTMAN (TM) ordered it from the super hero "cape warehouse" out west and they promised to send it out by UPS " ASAP". Did it get here ASAP Of coarse not which is why APARTMENTMAN (TM) is telling you this story. After waiting forever for the cape, APARTMANTMAN (TM) came home one day (Tuesday) to find the famous UPS sticker attached to his door. "We attempted delivery. Next attempt will be after 5:00 on Wed. How much after 5:00 is the wonderful mystery of the UPS System. Thinking he could find a better way, APARTMENTMAN (TM) calls the infamous 1-800 number since he knows his satisfaction is paramount in the mind of Corporate America. After 20 minutes of being told that his call was important to them, a mechanical, emotionless voice tells APARTMENTMAN (TM) to just enter the bar code number and his package will be held for him at the station. Jumping with glee our hero follows the directions and smiles to himself as he anticipates picking up his cape on the morrow and resuming his airborne antics, cape in hand or, actually, on back. Arriving at the Watertown UPS station as instructed, our hero approaches the counter ticket in hand. The clerk takes the ticket, punches in the computer and voile tells APARTMENTMAN (TM) that the package is out on the truck to be delivered today. Wasn't it requested to be held here says our hero Looking at his computer screen the clerk replies, Yep it was but our communication system is not terribly good. Is there a customer service number I can call here Well actually you can call the 1-800 number and maybe they can help you. " So there is no local number or person I can talk to to help me get my package "That's correct." comes the response.. Knowing the importance Corporate America places upon individual consumers and customer service APARTMENTMAN (TM) decides to forego the quicksand like swamp of the 1-800 jungle. Frustrated, but not yet beaten our hero takes to the streets and what does he see but a UPS truck. Pulling up behind the truck he warily approaches the driver and asks if he has the package sought. No replies the driver but here is a local 617 number to call. Like magic, the number is dialed, a human answers the phone, and within an hour the package is located and delivered by the truck driver who took the time to give him the phone number. Is he the head of human resources Is he the head of customer service No, just a driver without a title, trying to help. With cape securely on his back APARTMENTMAN (TM) can now fly over the apartment you have been patiently waiting to hear about. DIMENSIONS/DESCRIPTION OF APARTMENT: See photos Copyright: James V Castelli {2003-2010} James V Castelli 617-739-0747 email: Cat OK -


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