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Business Intelligence (BI) Definition
: Business
Intelligence can be explained and defined as broad category of applications
and program technologies designed and developed for assisting business
organization to take better financial decisions. Business
Intelligence aids in taking decisions regarding storing, analyzing,
and providing quick access to the relevant data. Business
Intelligence applications help enterprises in decision support, query
and reporting activities, online analytical processing (OLAP), statistical
analysis, forecasting and data mining. Business
Intelligence basically refers to having a comprehensive knowledge
of all the factors that affect a business. When talking about Business
intelligence it is assumed that the enterprise has an in depth knowledge
about the determining factors such as customers, competitors, business
partners, economic environment and internal operations to make a effective
and good business decision. Moreover, Business Intelligence helps to take
good and qualified decisions. Significance of Business Intelligence
(BI) : Business Intelligence as explained helps
an enterprise to take calculated and well informed decisions which as
effect provide a competitive advantage. Business Intelligence yields best
results when any enterprise is able to contemplate and use information
from indicators in the external environment and forecast the upcoming
economic trends accurately. When this intelligence is gathered effectively
and used precisely in the decision making process, the organization benefits
before the competition does. Business intelligence mainly aims at improving
the timeliness and quality of information. The process helps an enterprise
to understand the trends and take decision accordingly. Business intelligence
reveals and enterprise about its: 1. Market share i.e. position of the
enterprise in comparison to its competitors. 2. It reveals the changing patterns
in customer behavior and their spending patterns. 3. BI reveals and helps to understand
customers preferences. 4. The process reveals the capabilities
of the enterprise. 5. It also reveals the market conditions,
future trends, demographic and economic information. 6. BI helps to understand the changes
in social, regulatory and political market. 7. The BI process informs about what
other firms are doing in the market. This information on business intelligence
helps an enterprise to take decisions and make changes accordingly. As
a matter fact in todays competitive scenario for any enterprise to survive
and thrive it is very important to react instantly and rightly to the
changing nature of the market and economic trends. Business Intelligence
here helps the enterprises to use the information and respond quickly
to the changes. Factors Influencing Business
Intelligence : Business Intelligence helps in decision
making. There are various factors that influence a decision taking process
which also affect Business Intelligence. 1. Customers Customers are the nucleus of any companys
performance and success. Since all activities of any company are eventually
directed towards customers they are most important factor influencing
Business Intelligence. Business Intelligence enables a company to gather
information regarding the changing needs and preference of customers.
The process informs the enterprise about the changing spending habits
of the customers. This intelligence helps to company to come with innovative
products catering to the changing needs. 2. Competitors Most enterprises in the market today
aim at customer satisfaction and maximum profits. In such competitive conditions, keeping
one step ahead of the competitors is the very important for any enterprise
to be successful. Business Intelligence enables an enterprise to take
an informed decision by telling what the competitors are doing. 3. Business Partners Business Intelligence bridges the communication
gap between various partners of the same enterprise. It enables equal
and complete share of information between all partners thus preventing
inefficiencies. For instance the intelligence process allows easy access
to the suppliers to see their inventory level, performance metrics and
other supply chain data thus improving the supply chain management. 4. Economic Environment
When making business decision on keeping
the understanding of the economic environment generally the state of economy
and other key economic indicators are considered. Business Intelligence
provides the required information on the economic factors and enables
the company to take calculated decision regarding expanding and restricting
business operations. 5. Internal Operations These refer to the day to day activities
that go within the organization. For building a successful enterprise
one is required have an in depth knowledge about the internal working
of the business - from top to bottom. At times a certain decision taken
by the management generates a negative impact on the enterprise. To avoid
such circumstances Business Intelligence provides the management, information
on how the entire enterprise works. Business Intelligence Technology
: Companies involved in the Business Intelligence
processes use specially designed applications and software to gather,
store, analyze and provide access to data, and present that data in simple
and useful manner. These software are designed intelligently keeping in
the mind the demands of current business and market conditions. They aid
in business performance management. Besides, the software helps enterprises
to make better business decisions by providing them accurate, current
and most relevant information in the right time. Often warehouses are
also used as they offer with a logical collection of the required information.
For the success of any Business intelligence technology mechanism, companies
must address the following technical issues: 1. Making the automation secured by
creating specified user access to the warehouse. 2. How much is the data volume(capacity)
and how long it will be stored (data retention) 3. Considering benchmarks and performance
targets. Benefits of Business Intelligence
: Business Intelligence offers with a
spectrum of benefits to an enterprise. The information gathered using
Business intelligence reduces guess work within the organization. The
process helps in bridging the communication gap between the departments
while coordinating activities. More over the process develops promptness
in the company enabling it to respond quickly to financial conditions
customer preferences and supply chain performance. Business Intelligence
helps in generating and gathering most useful information that helps the
enterprise to take decisions. The decisions turn to be more fruitful as
the intelligence process provides the most accurate information at the
right time. Business intelligence in total enhances the overall performance
of an enterprise. In todays instant and fast changing
world availability of right and most accurate information at the right
time is very crucial. Considering the cut throat competition in the international
arena the importance of Business Intelligence has magnified considerably.
With the rising use of the Internet and its rising dominance in international
commerce the process of Business Intelligence will and has become more
fast and accurate.
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