Utilities

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ELECTRIC SERVICES

Eversource Electric
Customer Service:
Residential customer service, emergencies, gas leaks, service interruptions, account inquiries, and moving. 800-592-2000
Tech Center: Customer service for Business Customers. 800-340-9822
Hearing Impaired TTY Line: 800-322-8242
Credit & Collections - Residential Customers: 866-861-6225
Credit & Collections - Business Customers: 800-340-9822
Builders and Contractors: Includes installing new electric services, upgrading or moving a service, and temporary disconnection of a service. 888-633-3797
Streetlight Repairs: Voicemail Box 800-785-4837
Claims (Residential): Voicemail box. 844-685-4475
Claims (Business): Voicemail box. 866-678-2792

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TELEVISION SERVICES

  • XFINITY 1-800-934-6489

  • RCN (800) RING-RCN (800-746-4726)

    TELEPHONE SERVICES

     

    Verizon

    1 (800) 837-4966

    Click Here for Internet Access Information

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    GAS AND WATER SERVICES

    Massachusetts Water Resources Authority - (617) 242-6000

    Boston Water & Sewer Commission:
    Main Telephone: (617) 989-7000 (24 hour service)
    Customer Service Department: (617) 989-7800
    Collections Department: (617) 989-7070
    Operations: (617) 989-7900
    TTY: (617) 989-7780

    nationalgrid
    Customer Service:
    1-800-233-5325
    Hearing Speech Impaired Customers: 711
    Gas Emergency: 800-233-5325 or 911
    Report an Outage: 1-800-465-1212
    Credit/Collection Issues or Payment Arrangements: 800-233-5325
    Credit/Debit Card Payments via Western Union: 1-888-849-4310
    Claims (for damage to a customers property): 781-907-3930
    Specialized Commercial Group: 1-800-322-3223
    New Service, Gas pipe Installations & Natural Gas Conversions: 877-696-4743
    Dig Safely: 1-888-DIG-SAFE (888-344-7233) Note: This is not a National Grid phone number.

    Eversource Gas
    Customer Service:
    Residential customer service, emergencies, gas leaks, service interruptions, account inquiries, and moving. 800-592-2000
    Hearing Impaired TTY Line: 800-322-8242
    Dig Safe: 888-344-7233
    Gas Sales - Switching to gas heat: 866-678-2744
    Credit & Collections (residential): 866-861-6225
    Credit & Collections (business): 800-340-9822
    Builders and Contractors: 866-633-3797
    Claims: Voicemail box. 844-685-4475

    Government - Heat Related

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    Completely Free Credit Score